Privacy policy

DoorDesk is a wholly-owned subsidiary of Biznage™ Software Solutions. and our affiliates (collectively, “Biznage™,” “DoorDesk,” “we,” and “our”, “us”) collect, use, disclose, transfer, store, retain or otherwise process your information when you (whether you are a person acting as a sole proprietor or on behalf of another business entity) apply or sign up for a DoorDesk account and other services through DoorDesk's website https://www.doordeskapp.com or applications (collectively, “Services”).This Privacy Notice applies to information collected in connection with your access to and use of our Services. Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice We are committed to providing you with the best possible experience while ensuring the utmost privacy and security of your data.

We may collect various types of information about you through your use of our Services. The types of information we collect may include, but are not limited to:

• Personal information, such as your name, email address, phone number, and physical address, that you provide to us when you sign up for a DoorDesk account or communicate with us through our Services.
• Information about your use of our Services, such as the frequency and duration of your visits, the pages viewed, the links clicked, and other actions you take when using our Services.
• Device and usage information, such as your IP address, browser type, operating system, and the date and time of your visit.
• Information about your business or organization, such as your company name, address, and industry type.
• We collect and store information about your visitors, such as their name, email address, phone number, and company name. This information is used solely for the purpose of managing your visitors and is not shared with any third party without your explicit consent.
• Other information you choose to provide to us, such as feedback, comments, or survey responses.

We also collect anonymous usage data to improve our product and service offerings. This data includes information about how our software is being used, such as the number of visitors managed and the frequency of use. All data is stored on secure servers with robust security protocols, and access to this data is limited to authorized personnel only. We employ industry-standard encryption technologies to ensure that your data is protected during transit and at rest. If you have any questions or concerns about our privacy policy or data handling practices, please don't hesitate to contact us. We are committed to providing you with the best possible experience while ensuring the utmost privacy and security of your data. We may also collect information from third-party sources, such as service providers, analytics providers, or publicly available sources. We may combine this information with the information we collect through our Services to help us improve and personalize our Services and to better understand our users.

We collect information from you in several ways, including when you use our Services, create an account, complete a form, or communicate with us. We may also obtain information from third-party sources, such as business partners or publicly available sources. We may use cookies or similar technologies to collect information about your use of our Services, including your device type, IP address, and browsing activity. By using our Services, you consent to our use of cookies and similar technologies as described in our Cookie Policy. We may also collect information from third-party social media platforms if you choose to link your account to our Services. DoorDesk may also collect your data through non-US DoorDesk subsidiaries through the above sources. DoorDesk has intercompany data sharing agreements with its subsidiaries that ensure the transfer of personal data into the US complies with data privacy law

DoorDesk may use the information collected from you to provide, maintain, and improve our Services, and to communicate with you about updates, new features, or other news related to the Services. We may also use your information to personalize your experience with our Services, to analyze and monitor usage of our Services, and to comply with legal obligations or enforce our policies. Additionally, we may use your data to conduct research or surveys, or to send marketing communications about DoorDesk or our partners, but only if you have given us your consent to do so.

• To deliver Services
• To manage our relationship with you including notifying you of changes to any Services
• To Deliver marketing communications and advertisements related to our Services to you
• For any other purpose that you've specifically consented to
• Communicate with you during the sales process
• Provide support
• Create and administer accounts necessary to use the Services
• Deliver transactional communications about the operation of the Services
• Communicate with you about payment or other legal obligations
• You authorise us to send you electronic alerts and messages for details pertaining to registration on the Platform, requirements arising out of the provision of Services, and advertising.
• Further, you agree to receive promotional and other emails and other forms of communication from us. Through such communication you will receive information about the latest developments on the Services. You may unsubscribe from our mailing list at any time, via the unsubscribe option we offe

DoorDesk may use your information with the help of other companies that provide us with sales, marketing, hosting, communication, and data analysis services. We only disclose the necessary personal data to these companies and have agreements that limit their use of your data. We may also share your data with companies that help us tailor our sales and marketing efforts. If you don't want us to use your data for these purposes, you can opt-out by emailing us at connect@doordesk.co.

DoorDesk will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. After which, we will securely delete or destroy the information in accordance with our data retention policies and applicable laws and regulations.

You have certain rights under applicable data protection laws, including:

• Right to Access: You have the right to request information about how we process your personal data and to obtain a copy of that personal data.
• Right to Rectification: You have the right to request the correction of inaccurate personal data concerning you and to have incomplete personal data completed.
• Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. We will respond to your request in accordance with applicable data protection laws.

DoorDesk may collect personal data about you when you use our Services, such as your name, email address, phone number, company name, job title, and other information that you provide to us. We also collect information about your usage of our Services, including your IP address, browser type, operating system, pages viewed, time spent on pages, and links clicked.

Our Services may contain links to third-party websites or applications that are not owned or controlled by DoorDesk. We are not responsible for the privacy practices or content of such websites or applications. We encourage you to review the privacy policies of those third-party websites or applications before providing any personal information. We also use third-party services to help us improve the user experience of our Services. These services may collect information about your use of our Services, such as which pages you visit, how long you spend on each page, and which links you click on. We may use this information to optimize our Services and improve their performance. We ensure that any third-party service providers that we use are bound by contractual obligations to protect your personal information and to use it only for the purposes for which we disclose it to them.

You have the right to request access, correction, deletion, or restriction of your personal data collected by DoorDesk. You also have the right to object to processing, as well as the right to data portability. To exercise these rights, please contact us at connect@doordesk.co. We will respond to your request as soon as possible and no later than within one month of receipt of your request. Please note that we may need to verify your identity before processing your request. You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

We use cookies to enhance and personalize your experience on our website and services, as well as to track usage of our website and services for analytical and marketing purposes. Cookies are small text files that are stored on your device when you access our website or services. We use both session cookies (which expire when you close your web browser) and persistent cookies (which stay on your device until they expire or you delete them). We may also use third-party cookies from our partners, which may include Google Analytics, to track and analyze user behavior and preferences. These cookies may collect information about your use of our website and services, such as your IP address, browser type, device type, and operating system. You may choose to disable or block cookies in your web browser settings, but please note that some features of our website and services may not function properly if cookies are disabled. By continuing to use our website and services, you consent to our use of cookies as described in this privacy policy.

We regularly review and update our privacy policy, which is subject to change at our sole discretion. Any changes to this policy will be posted on this page and, when necessary, we will notify you via email. If we make significant changes to our policy, we may require you to read and accept the changes before continuing to use our services.

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contact@biznage.com

Last updated on April 22, 2023